When planning for the year, it's helpful to know how to calculate the average revenue per employee.When you're putting together your plans for the upcoming year, one of the metrics you're going to want to know and track throughout the year is your average revenue per employee. If you plan on bringing on new accounts [...]
In this Key Performance Indicator, we calculate the possible effects of a rate increase. As the cost of doing business continually goes up, we want to make sure that what we're charging for our services goes up accordingly. There's always a concern with a rate increase that we might lose customers. So it's important to [...]
Tom Stewart goes deeper into measuring revenue with this Key Performance Indicator video about how to calculate revenue based on a 52-week moving average.Measuring your revenue can be misleading because of seasonal fluctuations. Previously I showed you how to use a 12-month moving average to show how you can get a clearer picture of how [...]
The true picture of your business revenue can be obscured by seasonal variations. This handy tip using Microsoft Excel can help you view your growth over time.Measuring your revenue month-to-month can be misleading because of seasonal fluctuations. It can be difficult to know if your revenue is growing and by how much. In this KPI [...]
In this KPI (key performance indicators) video, we walk through an Excel spreadsheet to illustrate how to measure Customer Retention.In this KPI (key performance indicator) video, we walk through an Excel spreadsheet to illustrate how to measure Customer Retention. For more Cleaning Business Today videos, be sure to subscribe to our YouTube channel.
ICM is empowering to housekeeping and environmental services departments because it highlights their importance in maintaining public health. One of the most pertinent questions facing the cleaning industry today is “What is clean?” Since visible cleanliness presents only the tip of the iceberg, there must be ways to determine if bacteria and contaminants are being [...]
KPI: Direct Labor as a Percent to SalesYour direct labor - the folks who are actually cleaning the houses and office for your business - is your largest single expense item...more than supplies, equipment, even vehicles if you have them for your staff. So knowing the ratio of direct labor to sales on a weekly [...]
Two new customers a week could equal half a million dollars at the end of the year!CBT Publisher and cleaning business owner Tom Stewart shows you how to calculate the value of a recurring customer in weekly revenue, weekly revenue growth, annual revenue growth, and annual revenue. Tom shows how the addition of 2 new [...]
A positive Weekly Recurring Revenue is proof your business is growing! In the business world, it's been said "You're either growing or you're dying." Your Weekly Revenue Gained is one KPI where, if you're able to get a positive number week after week, you're guaranteed that your business is growing. Follow along as business [...]
Knowing your turnover can help you make smarter decisions about recruiting, hiring and trainingDon't get caught wondering when and why you are struggling to get and keep enough employees to meet your customers' demands! Tom Stewart of Castle Keepers walks you through a simple calculation to know your employee turnover rate, which can help you [...]
