About Austin Walker

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So far Austin Walker has created 71 blog entries.

Easterseals' gala honors Kaivac as outstanding community partner

Easterseals' Outstanding Community Partner Award is presented to a person or a company that has taken steps to remove barriers and provide opportunities for people with disabilities, facing disadvantages, and veterans. Hamilton, OH - Brighter Futures Celebration, Easterseals' annual awards gala, has recently honored Kaivac, Inc. as its 2017 Outstanding Community Partner. Easterseals' Outstanding Community [...]

By |2017-12-07T15:26:15-05:00December 7th, 2017|Leadership, Leadership Habits|

What to do when a client requests (or demands) contract changes

How should a commercial cleaning business owner handle a client who needs a change?We have all heard the saying “The customer is always right!” Generally speaking, that’s true. That doesn’t mean it won’t be frustrating. From time to time a client will request a change in their contract. Sometimes, that change is a good one [...]

By |2017-11-20T13:40:58-05:00November 20th, 2017|Start Your Cleaning Business|

ACI Convention charity events to benefit “Clean the World”

2018 ACI Convention to feature charity duck race, golf tourney, hygiene kitClean the World, a leader in global health which recycles discarded hygiene products and distributes them to children and families in need, will be the charity of choice at the 2018 American Cleaning Institute (ACI) Annual Meeting & Industry Convention. The Convention, which takes [...]

By |2017-11-13T18:50:27-05:00November 13th, 2017|Leadership|

6 things not to say to a customer

Some words and phrases used today are just no longer appropriate—what to say instead.When marketing our services or working with a current client, there are some words and phrases used that are just no longer appropriate. What happens is they can cause a conversation to make a wrong turn, and that is something we want to avoid. "Fortunately, [...]

By |2017-11-06T14:25:00-05:00November 6th, 2017|Start Your Cleaning Business|

Four tips for getting the most out of the ProVac backpack vacuum

How to get the maximum versatility and performance from the ProVac The ProTeam® ProVac® FS 6 backpack vacuum with Commercial Power Nozzle is still relatively new to the residential cleaning world. As more companies implement the backpack vacuum, here are four tips to get the maximum versatility and performance from the ProVac. 1. Adjust the [...]

By |2017-10-31T21:21:54-05:00October 31st, 2017|Sponsored Articles|

ServiceMonster announces partnership with SoftWash Systems

The integration extends ServiceMonster’s CRM and marketing automation capabilities to SoftWash Systems users.Bellingham, WA – ServiceMonster, a field service SaaS company who provides field service industry professionals with an all-in-one business solution, today announced a partnership with SoftWash Systems, an all-chemical cleaning method and network of companies. This new agreement enables SoftWash Systems’ businesses to [...]

By |2017-10-31T20:37:58-05:00October 31st, 2017|News, Office Cleaning, Press Release|

Tips for running an eco-friendly cleaning business

How you can stay profitable AND environmentally friendlyOver the last couple of decades things have changed quite a lot in respect to the environment. More people than ever are concerned about their consumption habits and how they might be negatively affecting the planet. This is evident in the rise of eco-friendly products, businesses and other [...]

By |2017-10-18T18:50:39-05:00October 18th, 2017|Start Your Cleaning Business|

How to close more quotes for your cleaning business

5 tips on getting more business from the customers you're already quotingOne of the more time consuming tasks for cleaning business owners is quoting on potential jobs. Often it feels like we spend more time quoting than actually doing the work. On top of that quoting is only the first step in nailing that new [...]

By |2017-09-18T13:46:48-05:00September 18th, 2017|Start Your Cleaning Business|

Three steps to finding and keeping great cleaners

Streamline your hiring processes and reduce your employee turnover rate.If one of your daily responsibilities is hiring new cleaners, you know how difficult it can be to identify which candidates will make the best long-term employees. With the employee turnover rate in the janitorial industry ranging anywhere from 75% to upwards of 375%, finding and [...]

By |2017-08-09T14:29:11-05:00August 9th, 2017|Start Your Cleaning Business|
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