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8 tips to help you negotiate better

Those who have a few tips in their back pocket when negotiating have a better chance to move the ball into their court.

Potential robotic vacuum cleaner spy

Potential robotic vacuum cleaner spy

Vulnerability in LG SmartThinQ app leaves homes and offices open to hackers.

What to do when a client requests (or demands) contract changes

How should a commercial cleaning business owner handle a client who needs a change?

ACI Convention charity events to benefit “Clean the World”

2018 ACI Convention to feature charity duck race, golf tourney, hygiene kit

ISSA refutes RAI Amsterdam’s termination of alliance

ISSA refutes RAI Amsterdam’s termination of alliance

ISSA is currently consulting with its legal team to resolve this dispute.

Case Study: Increasing profitability per job

How to increase profits without getting bigger: Derek Christian coaches Mary Rundquist of Reliable Maids

6 things not to say to a customer

Some words and phrases used today are just no longer appropriate—what to say instead.

Four tips for getting the most out of the ProVac backpack vacuum

Four tips for getting the most out of the ProVac backpack vacuum

How to get the maximum versatility and performance from the ProVac

ServiceMonster announces partnership with SoftWash Systems

ServiceMonster announces partnership with SoftWash Systems

The integration extends ServiceMonster’s CRM and marketing automation capabilities to SoftWash Systems users.

The future of the home services industry, part 3

Ahead: a massive change in how services will be delivered to consumers

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