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5 Times When a Penalty Fee is NOT the Best Choice

Consequences are a standard part of a service agreement, so use them to their fullest advantage – as education and incentives for customer loyalty.

The One Simple Shift in Thinking that Saved My Business

My CEO “aha” moment: If you think like a cleaning tech, you’ll always be in the way of your own business growth.

4 Money-Saving Tips for the Cleaning Conventions

Do these four things this month to make sure you are getting the biggest bang for your buck at the annual cleaning conventions and trade show.

Top 3 Reasons We're Not Seeing You at the Beach in June

There’s only one “perfect” time to make a commitment to your business, and that’s NOW!

The Customer Is Always Right, Right?

The Customer Is Always Right, Right?

Don’t believe it, but make sure your client thinks she’s right.

How to Be the Biggest Cleaning Business in Town

Starting out in a small town didn’t mean phClean owner Sara Martin had to be just another small town business.

Your First Cleaning Procedure

Your First Cleaning Procedure

How to write a cleaning procedure and train new technicians – all in one!

Top 10 Factors for Choosing Your New Coach or Consultant

Top 10 Factors for Choosing Your New Coach or Consultant

Don’t crowdsource your business coach or consultant. Use these 10 research steps and questions to interview and hire the “right” one for you.

You Want to Do it All. STOP! Do this instead.

You Want to Do it All. STOP! Do this instead.

Step 1 to get from working IN your business to working ON your business

Moving Past Basic Training

Skip the leadership self-help routine and get personal, real-time help becoming a leader and training leaders for your company.

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