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What Do You Say?

What Do You Say?

Knowing – or sometimes remembering – what motivates you to succeed can keep you on track toward achieving the goals you’ve set for yourself and your business.

The Difference Between “Any” Customer and the “Right” Customer

The Difference Between “Any” Customer and the “Right” Customer

As a new company, you may be tempted to take every single job that comes along, but there are a lot of good reasons to choose the “right” customers rather than just saying yes to everyone who comes along.

Tis’ the Season for Holiday Tipping

Four business owners – four different holiday tipping systems. Tipping policy can become a hot-button issue during the holidays, when clients may desire to reward good business relationships with a gift.

Start-ups: Preparing Your Staff to Weather the Holidays

Start-ups: Preparing Your Staff to Weather the Holidays

Cleaning a home can become the launching pad for a whole new set of service wonders for your clients, but if your staff isn’t prepared for the changes, disaster may be just around the corner.

10 Tips for Hiring Holiday Help

10 Tips for Hiring Holiday Help

Reduce stress by hiring “Holiday Help” using these tips.

Industry Intelligence: IEHA’s 47th Annual Conference and Convention

Industry Intelligence: IEHA’s 47th Annual Conference and Convention

From housekeeper health to cleaning with smart water to leadership development, the IEHA convention is an essential self and business development event, complete with international networking and Las Vegas-style fun.

Start-ups: Forge Ahead

Start-ups: Forge Ahead

If you are going to grow, you’ll have to trust your clients with newly hired and trained cleaning technicians, and you’ll probably have your first client retention crisis.

Daily Engagement Video: Getting on the Same Page with Safety

Daily Engagement Video: Getting on the Same Page with Safety

New video series provides motivational training for in-service meetings.

Cleaning Business Builders

Cleaning Business Builders

From start-ups to established businesses, CBB’s programs will empower you to create your dream business.

Crown A Queen For A Day, Be A King For Life!

Crown A Queen For A Day, Be A King For Life!

It takes more than money to create a satisfactory working environment which generates loyalty and tenure

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