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5 Times When a Penalty Fee is NOT the Best Choice

Consequences are a standard part of a service agreement, so use them to their fullest advantage – as education and incentives for customer loyalty.

Do More Than the Minimum To Keep Clients Happy and Boost Sales

To become and remain competitive, you’ve got to know what your competition is likely offering – so you can do more and better.

9 Tips for Increasing Your Profitability

Building a business is more than knowing how to shine things better than another company. Check out these 9 ways to differentiate your company!

US Department of Labor Issues Guidelines for Classifying Independent Contractors vs Employees

DOL document gives specific examples of when a cleaning company should classify its workers as employees.

The One Simple Shift in Thinking that Saved My Business

My CEO “aha” moment: If you think like a cleaning tech, you’ll always be in the way of your own business growth.

Top 5 Employee Hiring, Training, and Tracking Tools

An investment in hiring strong employees, training and coaching them into skilled technicians and customer service agents, and continuously engaging them through the goals of your company is essential for business growth.

What’s Included in Your Regular Weekly Cleaning List?

Whether you call it your “What We Do” list or you get technical with a Scope of Work, what’s on your base weekly cleaning task list for each client? Vote and see results immediately!

New Scholarship Program for Cleaning Technician Certifications

IICRCA Offers Scholarship to North American IICRC Certified Firms

Blockbuster Taxes

Blockbuster Taxes

What Summer 2015's movies remind us about taxes

Are You Meeting Your 2015 Tax Deadlines?

Are You Meeting Your 2015 Tax Deadlines?

Whether your company is a sole proprietorship, partnership or corporation, one of the most important things to do as a small-business owner is to meet all your tax deadlines.

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