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5 words that drive customers away

Nancy Friedman on killer words of customer service

ProTeam, CBT & ARCSI team up for vacuum giveaway

Drop by the ARCSI lounge at the ISSA/INTERCLEAN show in Las Vegas to register.

Three steps to finding and keeping great cleaners

Streamline your hiring processes and reduce your employee turnover rate.

How to hire the best employees

A proven system that ensures you make the best decision and get the most value in return for your investment

CBT Product Reviews: Brillo Estracell

We check out the "No Scratch Sponge with Wedge Edge"

Stop trying to find employees, start attracting them

Liz Trotter on how to improve your recruiting at the 2017 ISSA/INTERCLEAN Trade Show and Convention

10 tips on how to stay married while owning a business

From the wife of a serial business owner

CBT Product Reviews: The Works Shower & Tub Cleaner

Even hydrochloric acid has its place in cleaning, just not for everyday for maintenance cleans.

Five tips to help stay in compliance with overtime laws and avoid lawsuits

How to keep your cleaning business out of court when it comes to overtime rules

CBT Product Reviews: Magic Eraser

How melamine sponges work, why you should use them, and how to save money on them

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