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Training Your Cleaning Staff on Customer Service and Sales

Training Your Cleaning Staff on Customer Service and Sales

If you aren’t including customer service training – even professional reading – for your staff, you may be losing more business than you’re gaining.

Surviving a Department of Labor Audit

Surviving a Department of Labor Audit

Paperwork, tracking hours, and changing pay rates are a pain, but worth the hassle when the auditor comes knocking.

The 4 C’s of Hiring New Staffers

The 4 C’s of Hiring New Staffers

Insureon Launches Resource-Rich Microsite for Janitors, Maids, and Cleaning Businesses

Insureon Launches Resource-Rich Microsite for Janitors, Maids, and Cleaning Businesses

Benefits that a Small Business Can Afford

Benefits that a Small Business Can Afford

When “employee benefits” feel expensive and cumbersome, remember that there are many low or no cost ways to offer value to employees without breaking the bank.

Automated Background Check Service Coming Soon

Automated Background Check Service Coming Soon

Online start-up with $9 Million war chest debuts new service

Navigating Changes in Your Business, Part 2 of 3

Actually changing policies and procedures and navigating the BIG CHANGE is like your first trip through a haunted house attraction: the first few scares make you want to quit but after that you settle in for the ride.

High Performing, Long-Term Employees Start with Great On-boarding

High Performing, Long-Term Employees Start with Great On-boarding

"Negligent on-boarding is the #1 cause of costly, short-term employee turnover." Mel Kleiman

Handy Sued for Illegal Worker Practices

Handy Sued for Illegal Worker Practices

Two former Handy contractors filed suit against the on-demand "handyman" and house cleaning startup.

No-Gossip Policy: Should You or Shouldn’t You?

No-Gossip Policy: Should You or Shouldn’t You?

Not only can No-Gossip Policies increase drama among employees, they just might be illegal.

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