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Gut Check: Navigating Changes in Your Business

Improving your business is not a once-and-done thing, but requires constant progress checks and re-adjustments.

"Full Time" Redefined by ACA

"Full Time" Redefined by ACA

Congress considers legislation to counter 30-hour definition

Keeping Up Your HCT Certification

Keeping Up Your HCT Certification

Getting your HCT Certification is only the first step in the ongoing education and training of technicians and support staff in the cleaning industry.

Employee versus Independent Contractor versus...?

Employee versus Independent Contractor versus...?

Possible new worker classification to meet the on-demand employment paradigm.

Focusing on Cleaning Could Be Hurting Your Business

Focusing on Cleaning Could Be Hurting Your Business

Creating a company of value will depend on your ability and willingness to take your training programs to the next level.

3 Great Reasons NOT to be Perfectly Staffed

If you breathe a sigh of relief when you’ve hired just enough techs to cover all of your clients, you’re not doing in right.

OSHA Cracking Down on Injury Reporting and Records

OSHA Cracking Down on Injury Reporting and Records

New employer requirements as of Jan. 1, 2015

Train ‘Em If Ya Got ‘Em

Train ‘Em If Ya Got ‘Em

83.3% of all house cleaners are either independent contractors or work for an individual. Your strongest weapon for claiming their market space is your quality control through integrated staff training.

What is the New Standard Mileage Rate?

What is the New Standard Mileage Rate?

As of January 1, 2015, new IRS standard in effect

Training Your Cleaning Staff on Customer Service and Sales

Training Your Cleaning Staff on Customer Service and Sales

If you aren’t including customer service training – even professional reading – for your staff, you may be losing more business than you’re gaining.

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