How to increase profits without getting bigger: Derek Christian coaches Mary Rundquist of Reliable Maids
At the ISSA/INTERCLEAN trade show in Las Vegas this past September, business coaches Liz Trotter, Tom Stewart, and I sat down with cleaning business owners from all over the country for in-depth talks about problems they faced. These free one-on-one coaching sessions were recorded on video. In the months to come, they will be presented here by Cleaning Business Today as case studies. Today’s case study focuses on how to increase profitability per job.


Derek Christian is a partner in Castle Keepers, one of the largest and fastest growing independent house cleaning companies in America. Derek is Co-publisher and Director of Business Development & Sales for Cleaning Business Today, and a partner in Cleaning Business Builders. He founded My Maid Service in Cincinnati, OH and spent twelve years at P&G working on household cleaning products.