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 LATEST ARTICLES


Tips for running an eco-friendly cleaning business

Tips for running an eco-friendly cleaning business

How you can stay profitable AND environmentally friendly

Permission to Screw Up - by Kristen Hadeed

Founder and CEO of Student Maid releases ground-breaking book; read an excerpt here on CBT.

The future of the home services industry, part 2

Amazon and Google are using very different approaches as they battle to dominate the home services market

Avmor expanding south of the border

Canada's largest cleaning products manufacturer enters US market

ISSA and WBA join hands to serve facility service professionals better

"Merger will...help to improve skills in the profession as a whole."

 

 SPONSORED ARTICLES


Buffalo NY cleaning business owner wins in Las Vegas without placing a bet

Buffalo NY cleaning business owner wins in Las Vegas without placing a bet

Diva4Maid wins ProVac FS 6 from ProTeam in drawing at ARCSI lounge

An interview with Nina Fenwick of Raleigh Cleaning Company

How the Foundations of Success program paid for itself "tenfold"

An interview with Ben Ferris of Rain City Maids

How Foundations of Success is jump starting Seattle's premier cleaning service

Apply for free one-on-one coaching at convention

CBB is offering free 1-hour sessions to 12 cleaning business owners at the ISSA show in Las Vegas.

Liliane Lima: Why I keep coming back to Foundations of Success

A community of cleaning business owners facing 21st century challenges together head-on

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 READERS' CHOICE


Can you make a million bucks in the house cleaning business?

Can you make a million bucks in the house cleaning business?

7 steps to control costs which affect your gross income potential

Top 15 Stories of CBT’s Third Year

Even as we’re planning articles more than halfway through our fourth year, we reflect on the new shape of the cleaning industry in the past year.

12 Cleaning Upsells for 12 Months

Upselling to your current customers is easier, less expensive and more profitable than relying only on new customers to raise your revenue. Part 1 of 2.

9 Questions with a Cleaning Business Insurance Expert

What you don't know about business insurance for the cleaning industry could save you a lot of time and money.

3 Ways My Business is Better Today Than a Year Ago

Major change requires checking progress and making adjustments as needed.

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 START YOUR CLEANING BUSINESS


How to close more quotes for your cleaning business

How to close more quotes for your cleaning business

5 tips on getting more business from the customers you're already quoting

5 words that drive customers away

Nancy Friedman on killer words of customer service

ProTeam, CBT & ARCSI team up for vacuum giveaway

Drop by the ARCSI lounge at the ISSA/INTERCLEAN show in Las Vegas to register.

Three steps to finding and keeping great cleaners

Streamline your hiring processes and reduce your employee turnover rate.

How to hire the best employees

A proven system that ensures you make the best decision and get the most value in return for your investment

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  TECHNOLOGY


The future of the home services industry, part 1

The future of the home services industry, part 1

How Google, Amazon, and others are battling it out to control our marketplace

Trophies presented at the 2017 ISSA Innovation Awards

The program features new products and services from top manufacturers and suppliers throughout the cleaning industry.

NLRB charges Handy with misclassification of workers

Workers allege Handy violated wage and hour laws

Google is getting into the job listing business.

New tool for job seekers and employers set to roll out in the next few weeks

Augmented Reality (AR) and other innovations aim to transform the cleaning industry.

From robotics to the Internet of Things to augmented reality, high-tech innovations are poised to take cleaning to a whole new level of efficiency.

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 LEADERSHIP


Residential cleaning companies recognize 2017 award winners  at ISSA/INTERCLEAN®

Residential cleaning companies recognize 2017 award winners at ISSA/INTERCLEAN®

ARCSI presents its Professional Image Awards recognizing excellence in the residential cleaning industry.

ISSA elects new 2018 board members

ISSA members are invited to personally greet the board at the ISSA general meeting

ISSA accepting 2018 speaker proposals

The deadline for proposed speaker presentations is October 20, 2017.

Working with siblings

Clearly defining roles and responsibilities is essential for success in a family-owned business.

The importance of family meetings

Allocate enough time for the meeting, give everyone a chance to put their item on the agenda before the meeting, and leave time for open discussion.

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ARCSI Skyscraper May 2017

 



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  MEASURING SUCCESS-KPIs


Why Are Wages Rising Slowly?

Maybe because businesses are getting bigger

Merry Maids Recognizes Outstanding Franchise Owners

Debby, Larry and Garret Weigel Receive Highest Honor: Founder's Award

How Big Can My Business Be? The Flatline Effect

Growing your client base to keep your flatline effect in check.

KPI: Employee Turnover Graph

Creating a Line Graph in Excel that Reflects Your Employee Turnover Rate

Navigating Changes in Your Business, Part 2 of 3

Actually changing policies and procedures and navigating the BIG CHANGE is like your first trip through a haunted house attraction: the first few scares make you want to quit but after that you settle in for the ride.

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 CLEANING


Managing the risks of the Hurricane Harvey clean-up

Managing the risks of the Hurricane Harvey clean-up

IICRC Master Technician Bruce Vance with useful tips for cleaning business owners in the aftermath of Harvey's destruction

Advice for cleaning businesses going through Hurricane Harvey

Advice for cleaning businesses going through Hurricane Harvey

An interview with Ellen Folks of Guarantee Girls

Disinfectants – Are we doing more harm than good?

Disinfectants – Are we doing more harm than good?

In most residential cleaning scenarios there are less toxic and problematic ways to achieve a sanitary home.

Missouri to lower St. Louis minimum wage from $10 to $7.70

Missouri to lower St. Louis minimum wage from $10 to $7.70

State preemption law to kick in August 28, blocking city ordinance

Reclassifying hospital floors as "critical" areas when it comes to cleaning

Reclassifying hospital floors as "critical" areas when it comes to cleaning

"Floors do harbor dangerous germs and should be reclassified as "critical" areas requiring more thorough cleaning and disinfecting"

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