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 LATEST ARTICLES


Happy Flu Year to Me

Happy Flu Year to Me

Amy Thomas of Eastside Housecleaning on getting business done when you're short-staffed and down for the count

IRS issues new guidelines for tax withholding

Feb. 15, 2018 deadline looms for employers

How to work with your spouse without killing each other

Natura Clean owner Kris Koenig looks back on a year of working through differences to strengthen both her marriage and her business.

New Oregon law requires cleaning service providers to be licensed

Law targets sexual assault and sexual harassment in the workplace.

Top 10 Cleaning Business Today stories of 2017

From Google Home to Hurricane Harvey, here are stories that impacted the cleaning industry in 2017.

 

 SPONSORED ARTICLES


2 Ways to Win the Best Disinfection System Available for Your Cleaning Business

30 days to find your best “horrible” mess to win a free ADVAP Ladybug 2300 in our Before-and-After photo giveaway

Targeting Veterans: How The Cleaning Authority Accurately Markets Franchise Opportunities to Veterans

To grow the business, one franchise builds and markets a brand built on systems to target owner/operators who thrive on systems.

Neatfreak Cleaning Company Saves Hours of Administrative Work Just by Using Jobber

Before Jobber: hours spent on invoicing, payment, and scheduling. After Jobber: managing clients, teams, and schedules is a breeze… and time-saving!

Saving Money in 3 Simple Steps

Quit struggling with payment collections and cancellations with these three money-saving and money-making tips.

From Solo Cleaner to CEO of My Company

There’s a big difference between being a business owner and being a cleaner.

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 READERS' CHOICE


Deep Dive: Dealing with Theft

Deep Dive: Dealing with Theft

Many cleaning companies are confronted with theft accusations. How these complex situations are handled can be crucial to ongoing success.

Can you make a million bucks in the house cleaning business?

7 steps to control costs which affect your gross income potential

Top 15 Stories of CBT’s Third Year

Even as we’re planning articles more than halfway through our fourth year, we reflect on the new shape of the cleaning industry in the past year.

12 Cleaning Upsells for 12 Months

Upselling to your current customers is easier, less expensive and more profitable than relying only on new customers to raise your revenue. Part 1 of 2.

9 Questions with a Cleaning Business Insurance Expert

What you don't know about business insurance for the cleaning industry could save you a lot of time and money.

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 START YOUR CLEANING BUSINESS


9 ways to gain the competitive edge

9 ways to gain the competitive edge

There are hundreds of ways to do better. Want better ROI? Want to improve your customer service? Here are nine we like.

Case Study: Cluster Booking

Liz Trotter's one-on-one coaching session with Charmin and Mike Henderson explores how to handle clients and scheduling to minimize drive time.

8 tips to help you negotiate better

Those who have a few tips in their back pocket when negotiating have a better chance to move the ball into their court.

What to do when a client requests (or demands) contract changes

How should a commercial cleaning business owner handle a client who needs a change?

Case Study: Increasing profitability per job

How to increase profits without getting bigger: Derek Christian coaches Mary Rundquist of Reliable Maids

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  TECHNOLOGY


Potential robotic vacuum cleaner spy

Potential robotic vacuum cleaner spy

Vulnerability in LG SmartThinQ app leaves homes and offices open to hackers.

The future of the home services industry, part 3

Ahead: a massive change in how services will be delivered to consumers

The future of the home services industry, part 2

Amazon and Google are using very different approaches as they battle to dominate the home services market

The future of the home services industry, part 1

How Google, Amazon, and others are battling it out to control our marketplace

Trophies presented at the 2017 ISSA Innovation Awards

The program features new products and services from top manufacturers and suppliers throughout the cleaning industry.

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 LEADERSHIP


Easterseals' gala honors Kaivac as outstanding community partner

Easterseals' gala honors Kaivac as outstanding community partner

Easterseals' Outstanding Community Partner Award is presented to a person or a company that has taken steps to remove barriers and provide opportunities for people with disabilities, facing disadvantages, and veterans.

ACI Convention charity events to benefit “Clean the World”

2018 ACI Convention to feature charity duck race, golf tourney, hygiene kit

Permission to Screw Up - by Kristen Hadeed

Founder and CEO of Student Maid releases ground-breaking book; read an excerpt here on CBT.

ISSA and WBA join hands to serve facility service professionals better

"Merger will...help to improve skills in the profession as a whole."

Residential cleaning companies recognize 2017 award winners at ISSA/INTERCLEAN®

ARCSI presents its Professional Image Awards recognizing excellence in the residential cleaning industry.

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ARCSI Skyscraper May 2017


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  MEASURING SUCCESS-KPIs


3 Tips about retirement

3 Tips about retirement

Insights on how to prepare for retirement especially for business owners

ISSA launches DEAL

ISSA launches DEAL

Program helps businesses reduce costs and be environmentally responsible

Who and what should dictate cleaning product pricing?

How to avoid a never-ending price war with your competitors

Licensure and government grades to enhance maid agency regulation

Singapore maid agencies must meet new quality measures from consumers and the government to renew licenses.

3 Ways My Business is Better Today Than a Year Ago

Major change requires checking progress and making adjustments as needed.

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 CLEANING


Seven cost saving sustainability ideas for 2018

Seven cost saving sustainability ideas for 2018

Cost savings is fast becoming one of the key reasons businesses now adopt sustainability programs.

ServiceMonster announces partnership with SoftWash Systems

ServiceMonster announces partnership with SoftWash Systems

The integration extends ServiceMonster’s CRM and marketing automation capabilities to SoftWash Systems users.

Avmor expanding south of the border

Avmor expanding south of the border

Canada's largest cleaning products manufacturer enters US market

Managing the risks of the Hurricane Harvey clean-up

Managing the risks of the Hurricane Harvey clean-up

IICRC Master Technician Bruce Vance with useful tips for cleaning business owners in the aftermath of Harvey's destruction

Advice for cleaning businesses going through Hurricane Harvey

Advice for cleaning businesses going through Hurricane Harvey

An interview with Ellen Folks of Guarantee Girls

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