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 LATEST ARTICLES


ARCSI/ISSA Merger Update

ARCSI/ISSA Merger Update

What does the ARCSI/ISSA merger mean to you?

Email marketing to your leads

Dramatically improve your close rate with persistent email marketing.

Five things managers should know about sewer odors

The most common way sewer odors get into buildings is through floor and fixture drains.

Bona® Launches Commercial System Suite of Products

New maintenance and cleaning products developed specifically for cleaning professionals

“HOW TO” Train Employees to Succeed

What is necessary in an effective training program and how do you implement?

 

 SPONSORED ARTICLES


2 ways to raise your rates

Raising prices can seem like it will cost you clients, but it can be the secret to growing your business.

Raise your rates now!

It goes back to a fundamental rule of economics, the law of supply and demand.

Have you ever heard of a TAT apology?

Check out how we turned this very upset client into a referral machine.

How to sell services to the new urban consumer

Serving these consumers is a big opportunity, but requires you to think through their needs & your business model.

Are you trapped in the office?

Give your staff a sandbox they can play in.

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 READERS' CHOICE


Top 15 Stories of CBT’s Third Year

Top 15 Stories of CBT’s Third Year

Even as we’re planning articles more than halfway through our fourth year, we reflect on the new shape of the cleaning industry in the past year.

12 Cleaning Upsells for 12 Months

Upselling to your current customers is easier, less expensive and more profitable than relying only on new customers to raise your revenue. Part 1 of 2.

9 Questions with a Cleaning Business Insurance Expert

What you don't know about business insurance for the cleaning industry could save you a lot of time and money.

3 Ways My Business is Better Today Than a Year Ago

Major change requires checking progress and making adjustments as needed.

Active versus Passive Time Management for the Cleaning Business Owner

Practice time management – don’t just talk about it – in this 1-hour workshop at the 2015 ARCSI Convention.

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 START YOUR CLEANING BUSINESS


One quick way you can recruit more competitively

One quick way you can recruit more competitively

Here are 7 steps to hiring the best employees and an easy way to avoid a common mistake.

Secrets to a lifetime client

R.J. Patel, Sharon Tinberg, and Bruce Vance on proof, process, people

Six local small business associations you should belong to

Valuable community resources for your cleaning business

Three vital features of a successful sales culture

The right approach to technology, training, and teamwork

Holiday tipping hassles and how to avoid them

8 factors that could turn your clients' generosity into an employee squabble

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  TECHNOLOGY


Robotic residential vacuum market poised for growth

Robotic residential vacuum market poised for growth

Changing lifestyles, trend toward automated cleaning, and health concerns help fuel growth.

European startup Helpling extends home services model beyond cleaning

Rocket Internet's on-demand maid service to include painting, carpet, window cleaning, and more

Handy proposes law that could solve its legal difficulties

On-demand cleaning service would contribute “portable benefits” to its contractors.

Is this the end for Handy?

3-month minimum contract marks a radical departure from startup's previous policy.

How Google Home will help customers find your business

Derek Christian demonstrates Google Home, the super-addictive little device that outsold TVs last Christmas.

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 LEADERSHIP


Franchise industry recognized as economic engine for female entrepreneurs

Franchise industry recognized as economic engine for female entrepreneurs

Anago Cleaning Systems accepts award for empowering women in business

Internal Culture

How companies can improve their internal culture as it relates to customer service.

Kim Taranto appointed ISSA Oceania Manager

Kim will be based in Sydney and will initially focus on building ISSA's national Australian business.

ACI's 2017 Convention showcases the 2nd annual Innovation Panel

Companies to highlight commercial advances in cleaning product supply chain

EPIC to co-locate with ISSA/INTERCLEAN in 2017

Additional co-location partners during the week of ISSA/INTERCLEAN include the ARCSI, BSCAI, CETA, and IEHA

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Categories

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  MEASURING SUCCESS-KPIs


Can you make a million bucks in the house cleaning business?

Can you make a million bucks in the house cleaning business?

7 steps to control costs which affect your gross income potential

Licensure and government grades to enhance maid agency regulation

Singapore maid agencies must meet new quality measures from consumers and the government to renew licenses.

3 Ways My Business is Better Today Than a Year Ago

Major change requires checking progress and making adjustments as needed.

5 Tips to Prepare for Retirement on a Shoestring

Millennials unprepared for retirement; majority want alternative retirement savings options.

7 Standards to Help BSCs Reduce Supply Costs

How building service contractors reduce supply costs for themselves and their clients.

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  EVENTS


 CLEANING


Hardwood Floor Care: Five Steps to Perfect Floors

Hardwood Floor Care: Five Steps to Perfect Floors

Properly cleaning hardwood floors will help them last for years to come.

3M reinvents the scouring pad

3M reinvents the scouring pad

Hexagon design of the pad is more ergonomic and functional

Scientists conduct bug census using dust DNA

Scientists conduct bug census using dust DNA

Researchers have created a map of the creepy crawlies in American homes.

Consumer cleaning product ingredient safety website completed

Consumer cleaning product ingredient safety website completed

ACI Cleaning Product Ingredient Safety Initiative Available at www.cleaninginstitute.org/cpisi

ProTeam introduces new ProBlade floor tools and wand

ProTeam introduces new ProBlade floor tools and wand

Available for both carpet and hard surfaces, the ProBlade floor tool distributes suction evenly across its width for more efficient debris pickup.

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